To become a backer, simply visit our crowdfunding platform when it is LIVE, select a pledge level that suits you, and follow the instructions to make a contribution. Details on this and the announcement will be shared on email and on our social media. You can also back us by spreading the word through friends, families and on your social media. Your support is greatly appreciated!

We aim to fulfill all backer rewards within 3-6 months after a successful campaign, except for rewards that require completion of the Discover Mars theme park. Rewards dependent on the park, like tickets or VIP experiences, will be fulfilled closer to our proposed grand opening date in mid-2028.

Other independent rewards like merchandise, digital bonuses, and early project updates will be processed within 3-6 months. Producing and distributing physical items takes time to arrange manufacturing and worldwide shipping logistics.

We'll provide updates on individual reward fulfillment timelines and work diligently to deliver within the estimated windows. Thank you for supporting the development of Discover Mars - some rewards will take us a little longer given the park completion timelines, but we'll get everything to you as promised! Reach out if you have any other questions via email at info@DiscoverWonders.com.sa.

The refund policy for a crowdfunding campaign on Indiegogo depends on the campaign's specific terms and the project creator's decisions. Indiegogo offers two types of campaigns: Flexible Funding and Fixed Funding.

Flexible Funding: If the campaign you supported is using Flexible Funding, the project creator will keep the funds raised even if the campaign does not reach its funding goal. In this case, refunds are not guaranteed, and it's up to the project creator's discretion to determine if they will issue any refunds or offer alternative compensation.

Fixed Funding: If the campaign you supported is using Fixed Funding, Indiegogo operates on an "all-or-nothing" basis. This means that if the campaign does not reach its funding goal within the specified timeframe, all the funds are returned to the backers.

It's important to note that Indiegogo does not guarantee refunds for Flexible Funding campaigns, and the decision to issue refunds lies with the project creator. However, for Fixed Funding campaigns, you can expect to receive a refund if the funding goal is not met.

Before contributing to any campaign on Indiegogo, we recommend carefully reviewing the campaign details, including the refund policy provided by the project creator, to understand the specific terms and conditions associated with the campaign.

Yes, you can increase your pledge amount or change your pledge level on our Indiegogo crowdfunding campaign page. Here are the steps:

1. Login to your Indiegogo account and go to your "Pledges" list.
2. Locate our campaign and click the "Manage Pledge" button.
3. A pop-up window will allow you to modify your existing pledge.
4. You can increase your dollar amount, select a higher reward tier, or change other pledge details here.
5. Upping your pledge will retain your original backing date and place in backer rewards.
6. Any increases or edits must be made before our funding deadline occurs.

Indiegogo provides flexibility to update your commitment over the campaign period. We appreciate you exploring ways to further champion our goals on the platform. Please reach out on info@DiscoverWonders.com.sa if you have trouble locating the "Manage Pledge" option or need any other assistance.

There are several easy ways to stay up-to-date on our progress:

1. Follow our website www.DiscoverWonders.com.sa and social media channels like Facebook and Instagram for regular updates.
2. Sign up for our email newsletter on the site to receive periodic milestone announcements and campaign alerts.
3. Back our crowdfunding campaigns on Kickstarter/Indiegogo for insider viewing of project development.